The Importance of Stayover Cleaning for Guest Satisfaction
1/8/20241 min read
Let's talk about the unsung hero of hotel cleanliness: stayover cleaning! We all know how crucial it is to make a great first impression when guests arrive, but what about those who are hanging around for a while? They deserve some cleaning love too.
Stayover cleaning is as important as a new arrival treatment. Making beds, restocking goodies, vacuuming floors, and even tackling the bathroom. Unfortunately, sometime hotels are obsessed with arrivals that they forget about the guest that are already enjoying the their stays.
Now, picture this. You are having the time of your life in your cozy hotel room, and oops, you accidentally slap a "Do Not Disturb" sign on your door. It happens to the best of us.
Now, let's not forget the cleaning ninjas, of course the housekeeping staff. They need to be trained to spot those sneaky "Do Not Disturb" signs that might have been put up accidentally. The cleaners should notify the guest using an informing collateral to the guest, so they can receive the service later. But wait, there's more! Stayover cleaning isn't just about making things look pretty. It's about diving deep into the cleaning . Do not forget light switches, door handles, and even the TV remote.
Why does all this matter? Well, a clean and comfy room equals a happy guest. A happy guest becomes your biggest fan, telling everyone about the awesome hotel they stayed at (mouth to mouth). It's like a cleanliness domino effect that brings people back for more fun stays (You see now the housekeeping power?).
Indeed, stayover cleaning is the unsung hero, making sure your hotel stays top notch. So, let's give it the attention it deserves, fix those accidental "Do Not Disturb" mishaps, and dive into the nitty gritty of cleaning. Because, do not forget, a clean hotel room is not just a room.it's a memory maker!